Hi,

Thank you for bringing this to our attention.

We apologize for any inconvenience caused by the delay in receiving your item. Upon checking today, we can confirm that the item has been shipped. Could you please confirm if you've received the product since you left this review? If not, please let us know, and we'll take immediate action to resolve the issue.

Your feedback is valuable to us, and if you have indeed received the product, we kindly ask you to consider updating your review accordingly.

Thank you for your understanding.

Best regards,
Vincent